Q.How many crystals are in a gross?
A.1 gross = 144 pieces = 12 dozen
1/2 gross = 72 pieces = 6 dozen
Q.How soon will my order ship ?
A. If your order is received before 2PM CST, Monday-Friday, it will ship same day.
Q.What hours are you open?
A. Office hours are from 10 AM till 5pm CST.
*Showroom is by appointment only* Please call at least 24 hrs in advance
Q.Who is your primary shipper?
A.We ship USPS and UPS.You can choose your shipping preference while checking out.
Q.How safe is my credit/debit card when used on your site?
A.Absolutely no credit information is received at this website. Everything goes directly to PayPal for credit/debit card processing
Q.What about returns and refunds?
A.You can return any order up to 30 days after receipt. After 30 days, we do not offer refunds. If there is something wrong with your order for any reason, please call or email us with the details. There are never refunds for cut items or special order/custom items.